Returns & Exchanges

At Wellness Warehouse, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return most items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Log into your account or contact our customer support team via email to provide your order number and the details of the items you wish to return.

  • 2.
    Package Your Items

    Ensure the products are in their original, unopened packaging with all labels intact to qualify for a refund or exchange.

  • 3.
    Schedule a Collection

    Once your request is approved, we will arrange for our courier partner to collect the parcel from your specified address at a convenient time.

  • 4.
    Processing & Refund

    After our warehouse team inspects the returned goods, we will process your refund to the original payment method or issue a store credit within 7-10 working days.